Do I need a developer to set it up?
No. Enter your site's address and we'll work out what kind of site it is and suggest a set of checks. Then press "Start" and connect Telegram.
What do I do when an alert arrives?
The message says in plain words what broke and since when. Your dashboard has the check history, and on plans with the purchase journey, a screenshot too. Forward it to your developer or hosting support so they know where to look. When things work again, we'll send a "Back up" message.
Where can alerts go?
To Telegram, email and as push notifications on your phone or computer. For teams there's Slack, Discord and Microsoft Teams, and a webhook for developers. Each channel takes a minute to connect in your account.
Will you mess up my analytics or ads?
No. Our browser doesn't load analytics (Google Analytics, Yandex Metrica) or ad pixels, so robot visits don't show up in your stats and ad platforms don't get fake "add to cart" events. We never visit Google or click ads: ad budgets are only spent on ad clicks. We don't create orders or pay for anything.
How many sites can I connect?
As many as you need. Pick the number of sites with the − and + buttons on the plan card, and the price updates right away. Need more than 10 sites or special terms? Leave a request and we'll prepare an offer.
What if my site is slow just once?
Nothing happens. We check again after 30 seconds. You only get a message if the second check confirms the problem.
What if I get an alert but the site works?
We only alert after two failures in a row, so it's rare. If it happens, the dashboard shows the exact reason and time so you can see what we saw.
How do you check payments without paying?
The browser goes as far as checkout and makes sure the order form opened and the payment scripts loaded. By default we never press the button that submits the order: no order is created and no money is charged. If you want that button checked too, turn it on in the journey settings: every few hours we press «Buy» with a test email and stop on the payment page. We never enter card details.
Does Owlivo work for salons, clinics and anyone with online booking?
Yes. The online booking check opens your booking the way a client does: picks a service and a professional and checks that free time is available. On desktop and on a phone. Tested on Fresha, Booksy and Treatwell, and it works with other booking services, as well as booking windows on your own site. It never books, so it never takes a real client's slot.
My host says everything was working. How can I prove it wasn't?
Owlivo keeps the history of every check: 30 days on Site, 90 days on Business and Pro. Time, the site's response, the error text and screenshots. It's an outside view, the same one your customers get. With this data, conversations with hosting or developers get short.
Can I show clients or my boss that the site works?
Yes. Turn on the public status page: the link shows whether the site works right now and how it did over the last 90 days. And the monthly report saves to PDF in one click.
Does it work with my platform?
The basic checks (site opens, text, certificate, pages) work with any website. The purchase journey finds its way around popular platforms on its own, including Shopify, WooCommerce and Tilda. For an unusual store, you can enter the product and cart addresses in the journey settings, or check only up to the cart.
Which languages do alerts come in?
In the language you choose: English, Russian, German, Spanish, French, Portuguese, Italian or Chinese. You can change it at any time.
What if the service isn't right for me?
No problem. Every paid plan comes with 7 free days: cancel in your dashboard before they end and we won't charge anything, and your account moves to the free plan. After that it's monthly billing, no annual contracts.